We have outlined hereafter the step by step process from point of origin to destination including import/export documentation, packaging materials, insurance cover.

. We will carry out a pre-move survey , or where this is not possible work from a fully itemised listing as supplied by you either in writing or by telephone, the details of which will be confirmed.

. We will set up a suitable date for packing and will provide professionally qualified crew to pack, wrap and collect the goods from the employee's residence in a safe and secure manner using appropriately designed and maintained packaging materials, and appropriately trained staff.

. Upon completion of packing the goods will be loaded safely and securely into air cartons, wooden crates, shipping containers or trucks where appropriate. Prior to loading all containers are duly checked to ensure that they are suitable for shipping. We use only the most reputable shipping lines available with the most efficient routes.

. For overseas shipments the goods will be consigned to our local agent, who will assist with the completion of customs forms and will process the request for clearance with customs. Once cleared the goods will be delivered to your employees new home.

. The contents of the shipment will be unwrapped, unpacked and set up to your requirements. On request we may leave some of the goods to be unpacked at your leisure. All debris will be removed at the time of delivery.

. We would highly recommend insurance cover and can offer same through our Broker a full All Risk door to door cover.

. This insurance will commence from the time the crew arrive the your employees home to commence the packing and will not cease until the goods have been delivered.